Privacy Policy

Privacy Policy

At Ninety9, we value your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard your information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information We Collect

  • Personal Information: We collect personal information such as your name, email address, phone number, and shipping address when you make a purchase, create an account, or contact us for support.

  • Payment Information: For processing payments, we collect payment details such as credit card information, which is securely handled through our payment gateway providers.

  • Website Usage Information: We gather data on how you use our website, including IP address, browser type, pages visited, and other related information to enhance your shopping experience and improve our services.

How We Use Your Information

  • Order Processing: Your personal and payment information is used to process and fulfill your orders, including shipping and delivery.

  • Customer Support: We use your information to respond to your inquiries, provide support, and resolve any issues.

  • Marketing Communications: With your consent, we may use your contact information to send you promotional offers, updates, and newsletters. You can opt-out of these communications at any time.

  • Website Improvement: Usage information helps us understand how our website is used, allowing us to enhance its functionality and user experience.

How We Protect Your Information

  • Data Security: We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • Secure Transactions: Payment information is processed through secure payment gateways that comply with industry standards for data protection.

Sharing Your Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are obligated to maintain the confidentiality and security of your information.

  • Legal Obligations: We may disclose your information if required by law or to comply with legal processes, protect our rights, or ensure the safety of our customers.

Your Rights

  • Access and Correction: You have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact us at privacy@ninety9.com.

  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Changes to This Policy

We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at:

Thank you for trusting Ninety9 with your personal information. We are committed to safeguarding your privacy and providing you with a secure and enjoyable shopping experience.